Chief Engineering (Maintenance) Technician

Job Title: Chief Engineering Technician
Division / Dept: Grand Lodge on Peak 7 Resort Operations / Engineering
Reports To: Engineering Manager
FLSA Status: Non-Exempt
WC Code: 9015
EEO Code: Craft Workers
SUMMARY: This position has the primary responsibility of overseeing and maintaining all mechanical systems at the Grand Lodge on Peak 7, including all aspects of preventative maintenance. Additionally, this position provides professional and expert guidance for the inventory of mechanical parts and supplies, and provides provide guidance, support, ongoing training and skill development to the Engineering Technicians.
Maintain all mechanical equipment relating to the boilers, common areas, grounds, HVAC, pools, hot tubs, snow melt and units.
Perform all duties of an Engineering Tech II.
Train the Engineering Technicians on all facets of the property's mechanical systems as well as all electrical and plumbing elements, and continually develop their skills; provide guidance and support to the Engineering Technicians. Conduct training in a manner that drives results and ensures consistent knowledge and performance.
Provide necessary information and assist in setting up a preventative maintenance schedule, using the Company software.
Ensure all preventative maintenance is completed on all mechanical equipment.
Establish a system for mechanical inventory to ensure proper stock of inventory is maintained and well organized.
Provide the Engineering Managers with information relating to the condition of big ticket items in need of purchase, repair or replacement.
Offer professional knowledge and expertise, to the Engineering Managers, when ordering necessary parts for the mechanical systems.
Acquire and maintain certifications deemed necessary, by the Resort General Manager and Engineering Manager, in order to operate and maintain mechanical equipment relating to the boilers, common areas, grounds, HVAC, pools, hot tubs, snow melt and units.
Keep shop, all storage areas and closets clean and organized.
Coordinate the removal of trash and recycling as needed.
Provide input to the Engineering Managers regarding all mechanical issues.
Work closely with department managers, fostering open communications and collaboration; foster strong cross department communication and synergy.
Be a first responder to all fire alarm incidents, fire alarm notifications and building evacuations.
Assist Engineering Manager and Assistant Manager with other tasks as needed.
Wear personal protective equipment (PPE) and ensure staff does too, following OSHA guidelines, for specific job tasks which require safety protection as outlined by the Engineering Leadership Team.
Uphold and ensure staff upholds Hospitality Standards, Company Core Standards and Department Core Standards and observe Company policies and procedures.
Be the "End of the Line" and resolve every situation inherited, not passing it along, whenever possible.
Follow up on any situation that is not fully resolved at the time of the initial request.
Strive to close the loop (alleviate or eliminate issues) on any situations that cannot be fully resolved.
Respond promptly to all email and voicemail correspondence.
Maintain a positive working relationship with all contacts, always being helpful and courteous.
Wear proper uniform and name badge and adhere to Company appearance standards at all times.
Attend, support, develop and/or conduct company training sessions and department meetings; attend outside training sessions as needed.
MARGINAL DUTIES: Functions that are not considered essential to the job:
Perform other duties as assigned.
Follow Company guidelines for environmental sustainability practices (recycling, composting and conserving resources) and participate in the Company's sustainability initiatives.
Participate in Emergency Response plan as emergency evacuation, wild land fire, safety and business continuity plans dictate.
Operate mechanical machines such as Utility Task Vehicles (UTV's) and/or forklift, safely and as needed.
QUALIFICATIONS: To perform this job successfully this position must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
COMPETENCIES / SKILLS / ATTRIBUTES: To perform the job successfully an individual should possess the following competencies, skills and attributes:
Maintain expert knowledge and understanding of all mechanical systems, computer programs and knowledge applicable to the position Be willing to expanded knowledge base with additional certifications and trainings as needed Develop, coordinate and clearly communicate training Lead multiple people, personalities, projects and tasks to ensure deadlines and goals are met Lead others with consistency Be available to staff Effectively multitask to complete tasks on time committing to longer hours, when necessary Support the team's effort to succeed by giving and welcoming feedback, building morale and contributing to a positive team spirit Provide exceptional customer service and anticipate needs Be empowered to make GRAND vacations Communicate over the radio in a professional manner Exhibit strong verbal and written communication skills with the ability to organize and present information in a practical and efficient manner Approach others in a tactful manner Treat people with respect and consideration Strive to develop knowledge and skills, sharing expertise with others Stay informed on the company, home property, ski resort and town developments and communicate to others when necessary Use intuition, experience and data to create new and improved systems and procedures to increase efficiency and service Interpret complex or diverse information Pay attention to detail and demonstrate accuracy and thoroughness Take initiative and perform tasks without being asked Ensure equipment and materials are used properly Observe safety procedures and report potentially unsafe conditions.
EDUCATION / EXPERIENCE: A two-year degree from a Technical School; or four years related experience and/or training or combination of education and experience. Preferred two years experience working with boilers, electrical systems, hydronic systems, HVAC/R (make up air units - energy recovery units - evaporation cooling units), low voltage controls, plumbing (brazing and soldering), residential appliances and VFD's (Variable Frequency Drives). Preferred two years previous experience training junior team members.
COMPUTER EXPERIENCE: Ability to operate office equipment (calculator, copier, fax, phone and scanner). Knowledge of Microsoft Office programs (Outlook, Word, Excel, PowerPoint) with minimum of one-year use of these programs. Must have knowledge of the internet and be able to navigate it. Ability to type by touch, operate a personal computer and accurately record time worked, in the correct department, using the Company time keeping system. Ability to utilize appropriate programs using a mobile device.
Must possess a valid US driver license and an acceptable driving record.
EPA 608 Universal Certification
LANGUAGE ABILITY: Ability to speak, read, write and interpret in English. Ability to read and interpret business correspondence, procedures, operating and maintenance instructions and safety rules and regulations. Ability to write business correspondence and procedures. Ability to speak effectively and present information to guests, owners, management, other employees of the organization and outside vendors.
MATHEMATICAL SKILLS: Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals. Ability to make accurate calculations relating to area, circumference, dimensions, distance, percentage, proportions, volume and weight. Ability to apply concepts of basic algebra and geometry. Ability to read and interpret bar graphs.
REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Stand and walk over 2/3 of the time.
Use hands and fingers to handle, feel or grasp over 2/3 of the time.
Lift up to 10 pounds over 2/3 of the time.
Speak and listen in person, over the telephone or on the radio between 1/3 and 2/3 of the time.
Perform repetitive motions of the arms, elbows, wrists, hands and fingers between 1/3 and 2/3 of the time.
Reach with hands or arms between 1/3 and 2/3 of the time.
Stoop, kneel, crouch or crawl between 1/3 and 2/3 of the time.
Lift up to 25 pounds between 1/3 and 2/3 of the time.
Sit and work at a computer workstation under 1/3 of the time.
Climb, balance or smell under 1/3 of the time.
Push using upper extremities to exert force to draw, haul or tug objects in a sustained motion under 1/3 of the time.
Pull using upper extremities to press with force to thrust forward, downward or outward under 1/3 of the time.
Lift between 50 100 pounds under 1/3 of the time.
Requires close, distance, color and peripheral vision, close visual acuity and depth perception.
Clean shaven face is required so respirator fits correctly to provide the proper safety protection, if hired or promoted after 12/01/2014.
WORK ENVIRONMENT: The environmental conditions the employee will have exposure to:
Close proximity to moving mechanical parts, exposure to hazards and vibration over 2/3 of the time.
Fumes or airborne particles between 1/3 and 2/3 of the time.
Narrow aisles or passageways between 1/3 and 2/3 of the time.
Outdoor weather conditions such as sun, ice, snow, wind, dust, rain and humidity under 1/3 of the time.
Wet or humid conditions (non-weather), extreme heat or cold under 1/3 of the time.
High precarious places, toxic or caustic chemicals, close proximity to electrical current under 1/3 of the time.
Function in areas that could cause claustrophobia and exposure to moving vehicles under 1/3 of the time.
Office or administrative environment under 1/3 of the time.
Pets and pet dander in and around the pet friendly resort.
Moderate to loud noise.

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